Terms of use for the website

Privacy Policy

This Privacy Agreement is developed in accordance with the requirements of the Law of Ukraine “On the Protection of Personal Data” and other regulatory acts of Ukrainian legislation that regulate legal relations related to the collection, processing, storage of personal data, as well as the right of citizens to non-interference in personal life and the right to self-expression.

Online store TM ‘Hipsters Coffee,’ caring about the development of relationships with customers and understanding the importance of ensuring the protection of your personal data, has prepared this Privacy Agreement (privacy policy) to address possible conflicts and misunderstandings, hereinafter referred to as the ‘Privacy Policy,’ and the terms of use of the website of the online store https://Hipsters.coffee, hereinafter referred to as the ‘website.’ Please read this page carefully, as the information presented on it is important for you as a user of the site.

1. Definition of terms

1.1 In this Privacy Policy, the following terms are used:

1.1.1. Website Administration of the Online Store (hereinafter – Website Administration) – authorized employees responsible for managing the website, acting on behalf of the online store TM “Hipsters Coffee,” who organize the processing of personal data, determine the purposes of processing personal data, the composition of personal data subject to processing, actions or operations performed with personal data.

1.1.2. Personal Data – any information directly or indirectly related to a specific or identified individual (subject of personal data).

1.1.3. Processing of Personal Data – any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. Confidentiality of Personal Data – a mandatory requirement for the Administrator or any other person who has gained access to personal data not to disclose them without the consent of the subject of personal data or in the presence of another legal basis.

1.1.5. User of the Website of the Online Store TM “Hipsters Coffee” – a person who has access to the Website through the Internet and uses the Website of the online store.

1.1.6. Cookies – a small piece of data sent by a web server and stored on a user’s computer, which a web client or web browser sends to the web server in an HTTP request each time an attempt is made to open a page of the corresponding site.

1.1.7. IP Address – a unique network address of a node in a computer network built on the IP protocol.

2. Subject of the PRIVACY POLICY

2.1. By using the website or purchasing products offered on the website, as well as answering necessary questions in the questionnaire during registration and/or purchase, the User confirms that they consent to the online store TM “Hipsters Coffee” and its authorized persons processing personal data. The User also confirms that they are of legal age.

2.2. The User gives their consent to the Website Administration for the processing of the provided information, including collection, systematization, accumulation, storage, clarification (updating, correction), use, dissemination, anonymization, blocking, destruction of personal data specified in the questionnaire. This is done for the purpose of forming a participant database, compiling statistical reports, conducting marketing research, and interacting with the user, including through electronic communication channels, such as SMS and email, until the withdrawal of such consent.

2.3. The User agrees that the Website Administration has the right to interact with the User by establishing direct contact through various communication means, including but not limited to postal mail, email, and the Internet.

2.4. Personal data allowed for processing within this Privacy Policy includes, but is not limited to, the following information:

2.4.1. User’s full name;

2.4.2. User’s contact phone number;

2.4.3. User’s email address;

2.4.4. Delivery address of the Product;

2.4.5. User’s place of residence.

3. Purpose of PERSONAL DATA COLLECTION AND PROCESSING

1. The Internet store TM “Hipsters Coffee” uses the User’s personal information for the following purposes:

3.1.1. Identification of the User registered on the website of the Internet store for placing an order and/or concluding a distance sales contract with the Internet store TM “Hipsters Coffee.”

3.1.2. Providing the User with effective customer support.

3.1.3. Providing personalized services to the User.

3.1.4. Communication with the User, including sending messages, inquiries, and information related to the use of services, provision of services, as well as processing requests and applications from the User.

3.1.5. Improving the quality of Services, their usability, developing new Services, and offerings.

3.1.6. Providing information about products and services offered by TM “Hipsters Coffee,” information about promotional campaigns conducted by TM “Hipsters Coffee,” responding to requests, and fulfilling TM “Hipsters Coffee’s” obligations to consumers of goods and services.

3.1.7. Conducting statistical and other research based on anonymized data.

4. CATEGORIES OF COLLECTED DATA

4.1. The categories of Personal Data collected by the website (either independently or through third parties) include: “Cookie” files and data on the usage of network resources.

4.2. Personal data may be provided by the User voluntarily, or their collection may be automatically carried out by the website during its use. Unless stated otherwise, the website https://hipsters.coffee uses “cookie” files (or other tracking tools) to identify users and remember the global settings they have established solely for the purpose of providing the service required by the User.

4.3. Users are responsible for the Personal Data of third parties that they obtain, publish, or provide to other individuals through the website, and they confirm that they have the consent of the third party to provide the Data to the Owner.

5. Methods and Terms of Personal Data Processing

5.1. The processing of the User’s Personal Data is carried out without any time limitations, by any legal means, including in information systems of personal data using automation tools or without such tools.

5.2. The User agrees that the website administration has the right to transfer Personal Data to third parties, including courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User’s order placed on the website of the online store TM “Hipsters Coffee,” including the delivery of the Goods.

6. RIGHTS OF USERS

6.1. Users have the right to inquire at any time whether their Personal Data has been stored. They can contact the Website Administration to learn about the content and origin of their data, verify its accuracy, or request its supplementation, annulment, updating, or correction. Users may also request the transformation of their data into a format ensuring anonymity or the blocking of any data stored in violation of the law. Relevant requests should be addressed to the website administration at the address provided in the contact information on the site.

7. COOKIE POLICY

7.1. The website collects information about your visits to our websites for the purpose of obtaining visit statistics and assessing their effectiveness, creating a personalized approach, and adapting to the interests of each user. We do this using various technologies, one of which is cookie files. These are data that the website can send to your browser and will be stored on your computer for further identification by the website.

7.2. Cookie files are used to assess the effectiveness of websites (e.g., measuring the number of visitors and the duration of their stay on the site), identifying the most interesting and visited pages, and providing ease of navigation and site usage, without collecting any personal information. Additionally, cookie files may be used to create a personalized approach based on the user’s existing experience interacting with the site and their preferences. Over time, this information allows for an improved user experience.